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The Trivals

Kora · 2024

A remittance app in a category nobody trusts.

Built a brand and launch campaign around the one thing competitors would not put in writing: the real rate.

Sector
Fintech
Market
Nepal / Australia
Services
Positioning, Identity, Campaign, Product design

The challenge

Kora entered a remittance market where every competitor advertised zero fees and buried the exchange-rate margin. Trust was the barrier, and the category had trained people not to believe anyone.

What we did

  1. 01

    Positioned Kora on radical rate transparency and built the entire identity around a live, published number.

  2. 02

    Designed an app onboarding flow that shows the full cost before the first tap, not after.

  3. 03

    Launched with an out-of-home and creator campaign that named the hidden margin outright.

The result

Downloads in the first quarter
61kDownloads in the first quarter
Onboarding completion rate
+44%Onboarding completion rate
Category ranking at launch week
#2Category ranking at launch week

Have a challenge worth solving?

Tell us where your brand is now and where you want it to go. We will come back with a point of view, not a rate card.